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Carpet Cleaning Services & common questions to help you

Research shows that the air quality in the average home is worse than outside your home. The efforts you take to keep you home well insulted are the very things that trap all those contaminants in your home, and in your carpet. Unfortunately, sprinkling scented powder and using spot cleaners do not remove the substances from your carpet. Having a carpet cleaner use hot water extraction is the best way to remove the contaminants from your carpet. More than 55% of the substances in your carpet are carried in by your feet, pets, and regular traffic.

To better serve you and clean your carpets, you can vacuum the preferred cleaning areas, move furniture you would like moved (we can help with this at your request), secure your pets, and to allow for faster drying time reduce the temperature in the house by 3-5 degrees.

Your carpet manufacturer recommends professional hot water extraction (also known as steam cleaning) every 12 months.

Dusts Food particles Pet: – feces,- hair,- oils,- urine,- dander
Bacteria Foot powder dust Blood (dried)
Fungus Candle wax Gasoline residues
Cardboard dust Germs (assorted) Car Exhaust
Hair Plant decay Cellulose dust
Pollens Hairspray residue Pollens
Chalk dust Hydrocarbons Resins
Chemicals Insecticides Rhinovirus
Cockroach dust  Industrial Waste  Rocks, big & little
 Concrete dust  Lice bodies  Salts
 Cooking oil residue  Makeup residue  Seeds
 Cotton fibers  Metal particles  Smoke, all kinds
 Dead skin scales  Microscopic fiber  Soil
 Dirt  Mildews  Soot
 Dust mites  Molds  Spiders, dead
 Dust mite Feces  Mud  Tars
 Dust mite Carcasses  Newspaper dust and ink  Textile fibers
 Deodorant residue  Oils – MANY kinds  Tobacco residues
 Fleas, eggs & bodies  Paper dust  Viruses (assorted)
 Flour dust  Vomit  Fly dust
 Worms (Microscopic)

We perform all our cleaning with our Professional Truck Mounted Equipment.. We clean the carpets using our equipment and heat the water to produce steam to 220 degrees.

The prices include fees to remove 90-95% of all household stains. There are certain Red, Blue, and Pet/Urine Stains that require additional treatment. If your carpet has significant Red or Pet/Urine Stains, there could be an additional charge of $10-$20, depending on the size or area. Our Pricing lists all fees per room which include spot treatments (non-pet urine/red) and deodorizer. These treatments are optional to you and we will explain the difference during the consultation.

3M Scotchgard™ is a carpet protector. The best time to apply Scotchgard™ Protector is right after steam cleaning. It repels liquids, so spills can be blotted up quickly and easily. I have Scotchgard™on all the carpets in the Caldwell home because we have a family full of kids and a dog. It keeps them protected against ‘uh oh’ moments between the dog and children, and sometimes even my wife’s ‘uh oh’ moments. With the added layer of protection on the carpet, it prevents spills and their odors from seeping into the carpet fibers. Vacuuming is actually more effective with Scotchgard™ Protector. Dirt is more easily picked-up, and fewer passes are required with the vacuum.

•  Helps protect against both oil and water based stains
•  Helps carpet fibers resist soiling
•  Helps spills blot up before they become stains
•  Helps stains release more easily when carpet and upholstery is cleaned
•  Helps carpet and upholstery stay cleaner longer
•  Effective against fruit drinks, soft drinks and frozen fruit treats

Pet Stains are different than other stains. Even if you soak up your little guy or gal’s accidents immediately, there are remnants that remain in the carpet/padding. Pet stains contain uric acid which also contains ammonia that get trapped deep within your carpet and further into your padding. Remember that an animals sense of smell is more acute than yours so he/she can detect areas where they’ve already had an accident and it will reinforce their natural instinct to continue to have accidents. Our cleaning agents liquefy the uric acid and extract them from your carpet. This requires additional treatment and product applied to your carpet which eliminate the odor and remove the uric acid completely. Per Room: $20.00 – $40.00

We perform all our our cleaning with our Professional Truck Mounted Equipment. We clean the carpets using our equipment and heat the water to produce steam to 220 degrees. A Truck Mounted system is significantly more powerful and are able to get deep into the fibers of your carpet, whereas a rental system only reaches the top portion of your carpet. A truck mount system has more power to remove stains from your carpet.

Red Stains are different as well and require additional treatment and product applied to your carpet. Per Square foot of stained carpet: $20.00

It is recommended that your carpets be cleaned every six months. Did you know that allergens, dust mites, dirt, pet hair, mold spores and other elements can get trapped in your carpet. For some, it can cause coughing and sneezing. Carpet contain 100 times more allergens that hard floors. (source: e-healthy-homes) It is important to have those removed regularly to maintain your carpets.

C3 Carpet Cleaning is a Family Owned and Operated business. Curtis will provide you with trained service to inform you on the status of your carpets as well as perform the work himself.

We have a 24 hour advance cancellation policy. In the event that you need to change cancel or change your appointment, we request that it be done 24 hours in advance.

Yes, we use environmentally friendly organic / green cleaning agents that are safe for you and your family. We also do not use cleaning agents that will void your carpet warranty. Our non-toxic cleaning solution is organic / environmentally friendly so it is safe for both your baby and pets.  They are PH friendly and we can tell you more if you would like more detail.

We understand that your time is important. We schedule our services in local areas so that we can be as prompt as possible. We will give you a 1 – 2 hours time slot that we will arrive. We can call you when we are heading to your location if you prefer as well. In addition, we now offer online scheduling. For scheduling purposes, when needing Stairs cleaned, please schedule an additional room with your services. For example, if you need 5 rooms and stairs, please select 6 Rooms serviced to allow for appropriate time to clean your carpets. The arrival time for appointments is within 1 hour of scheduled time. For example, if appointments scheduled at 9am, arrival time will be between 9-10am.

We are able to clean all carpets. Berber, Saxony, Texture, Velvet/Plush, Frieze, etc.

Drying time varies by carpet, but it usually dry 1-3 hours depending on the carpet. We can give you an estimate of drying time when we complete the job. In addition, we recommend that you keep metal furniture off damp carpet to prevent staining. For best results, you can reduce the temperature in your house 3 to 5 degree’s. The colder air extracts the moisture from your carpets faster. (As humidity in the air, causes heat to rise, colder air reduces moisture.)

We serve the Northern Dallas Metropolitan area, including Addison, Allen, Anna, Carrollton, Dallas, Farmers Branch, Frisco, Garland, Lewisville, Little Elm, Lucas, McKinney, Melissa, Murphy, Parker, Plano, Princeton, Richardson, Rowlett, Sachse, Southlake, Wylie, University Park, Parker, Prosper and The Colony. If you do not see your city listed, please feel free to call us anyway, we strive to accommodate our customers.

Our 4-Bedroom rate is $119.99 which includes a hallway or bath. The master bath will be an additional $10.00, plus tax.

We do not have hidden fees in our prices. The price will only go up if you want more rooms done or would like more services. Our listed price is the price you pay, with the only exception of Pet/Urine Stains and Red Stains. Our Pricing lists all fees per room which include spot treatments (non-pet urine/red) and deodorizer.

EnteWe are family owned and operated. Curtis operates the business day to day, we also conduct our own marketing. We do not pay additional fees for items such as franchising costs, office space rentals, etc. We strive to bring you a quality cleaning service as well as provide reasonable pricing that is affordable. We also guarantee our service to you.r your content